head of crm strategy & engineering | salesforce.

The hiring entity is a major Singapore-based organization tasked with driving large-scale digital transformation and advancing the nation's technological capabilities. They offer a purpose-driven culture focused on professional mastery, continuous learning, and modern, flexible work environments.

• Strategic Roadmapping: Define the long-term technical direction and engineering vision for enterprise cloud platforms.

• Incremental Delivery: Partner with cross-functional stakeholders to prioritize features and deploy scalable solutions.

• Platform Governance: Ensure the architectural integrity and performance of the organization’s primary CRM environment.

• Team Leadership: Mentor a team of engineers, fostering their growth through feedback and structured career development.

• Community Impact: Identify and launch high-impact projects that improve digital experiences for the local community.

• Cultural Development: Establish the best practices and toolsets necessary to maintain a robust and effective technical culture.

• Educational Background: A Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related discipline.

• Professional Longevity: At least 10 years of experience in platform administration, architecture, and leading technical programs.

• Technical Deep-Dive: Comprehensive expertise in CRM suites, including sales, service, and marketing modules, alongside modern lightning-based frameworks.

• System Design: Proven capability in managing data architecture, complex system designs, and API-based integrations.

• Project Delivery: A strong background in both Agile and Waterfall methodologies; recognized project management certifications are a plus.

• Communication & Influence: Exceptional skills in talent development and the ability to influence key stakeholders at all levels.

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